Got Questions? We’ve Got Answers!

We’ve been selling Indoor Campfire units since the year 2000. And having done it this long, we’ve heard just about everything (once in a while something surprises us)!

Here you’ll find a fairly exhaustive list of all of the most common questions that we have been asked over the years.  We hope this helps you as you look to solve the indoor fire needs you have.

If for any reason you don’t find what you’re looking for here and have a question for us, don’t hesitate to get in touch and we’ll be happy to answer all the questions you have!

Product Questions

Usage Questions

Shipping Questions